Terms of use


Dear Guests!

Before you rent our holiday apartment/apartment(s), you should take the time to read these lines!

Since we all know how important a successful holiday is nowadays, we have attempted to create all the necessary conditions for your holiday. This also includes clear legal regulations which are stipulated in accordance with the travel and payment conditions of travel organisers for renting a holiday apartment/apartment pursuant to the attached booking confirmation.

§ 1 Rental property and key(s)

1.1 The landlord rents the tenant the accommodation designated in the attached binding confirmation of booking for the time and specified number of persons cited in the confirmation.

1.2 The rental property is completely furnished and equipped.

1.3 In the event of unsatisfactory cleaning, the guest has the right to rectification if they immediately inform our local property management upon arrival.

1.4 The tenant receives 1-2 front door/apartment key(s) for the duration of the rental period.

§ 2 Rental period, arrival and departure

2.1 The rental property is rented to the tenant for the period which is specifically defined in the binding confirmation of booking.

2.2 The rental property can be occupied from 3 pm on the day or arrival.

2.3 Earlier or later arrival time is to be clarified with the owner/manager beforehand. Please note that delays in moving into your holiday apartment can arise due to cleaning work or departure of guests.

2.4 The tenant will leave the holiday apartment by no later than 10 am on the day of departure.

2.5 If you would like to stay in the accommodation longer on the day of departure due to a late flight home, please clarify this on site.

§ 3 Rental fee and method of payment

3.1 The complete rental fee is specifically itemised in the attached binding confirmation of booking.

3.2 After the end of the rental period, the tenant has to hand the rental property over to the landlord/manager cleared and clean swept, and has to hand the key(s) over to the landlord/manager, or has to leave the key(s) in the rental property at the instruction of the landlord/manager.

3.3 The amount is to be paid as follows:

The deposit in the amount of 25% is to be promptly paid in net cash to the account designated by the landlord in the booking confirmation.

The final payment is to be paid to the same account four weeks prior to travel date.

If the period between the travel date and confirmation of booking is shorter than four weeks, the entire amount is to be paid immediately.

If the tenant falls into arrears with the deposit or final payment, the landlord is entitled to summarily terminate the contract without giving further reasons and to rent the rental property otherwise.

3.4 Pets

The prior consent of the landlord is required for taking along pets. The tenant is liable for all damages caused by an animal.

3.5 Smoking

Please note that this is an allergy sufferer house, and therefore smoking within the rooms is not allowed.

§ 4 Cancellation and termination of stay

4.1 If the tenant cancels (terminates) the contract before start of the rental period without designating a new tenant that enters into the contract at the same conditions, the following proportionate rental fees (excluding the final cleaning fee) are to be paid as compensation, taking into account the expenses saved, if renting otherwise is not possible.

4.2 The same conditions apply if no notice of termination is given and the tenant does not arrive. It is advisable to take out travel cancellation insurance.

Termination / cancellation

In the event of cancellation after deposit due date up to 4 weeks before start of the rental period: 20%

In the event of cancellation within 4 weeks before start of the rental period: 100% of the total price. Nevertheless, the landlord will endeavour to rent the rental property otherwise.

4.3 If the tenant terminates the stay prematurely, they remain obligated to payment of the full rental fee.

4.4 A cancellation or termination can only occur in writing. The date of the receipt of the declaration by the landlord is decisive. You will find contact data on our letterheads as well as on our website.

§ 5 Liability and tenant obligations

5.1 The rental property – including the furniture and other objects in the rental property – is to be treated with care. The tenant has to urge accompanying and/or visiting individuals to take care of the property.

5.2 The tenant is liable for culpable damages to the rental property, furnishings or other objects in the rental property caused by them or accompanying individuals. In the event of key loss, the cost of replacement is to be reimbursed. A lump sum of € 200.00 is due if it concerns a security key.

5.3 Possible damages discovered are to be reported immediately to the landlord or manager.

5.4 If damages to the building or furnishings are caused by the tenant, the loss incurred is to be reimbursed.

§ 6 Written form, severability clause

6.1 If individual provisions of these general terms and conditions (GTC) become invalid or impracticable or become invalid or impracticable after conclusion of contract, the effectiveness of the remaining provisions shall not be affected. A valid and practicable provision whose effects come as close as possible to the economic objective which the contractual parties have pursued with the invalid or impracticable provision shall replace the invalid or impracticable provision.

§ 7 Place of jurisdiction

7.1 Place of jurisdiction for all disputes arising between the parties from the contractual relationship is Linz/Austria.

The law of the Republic of Austria applies.